Privacy Policy
last updated 6th July 2021
Belinda Nadwie Art is committed to providing a quality service to you. This policy outlines our ongoing obligations to our customers and visitors in respect to how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at OAIC
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone numbers.
This Personal Information is obtained by purchasing from our store, consent to subscribing to our newsletter, correspondence regarding your order, visiting our website and cookies. We do not guarantee website links or policy of authorized third parties we use.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time via the marketing email or contacting us here
When we collect Personal Information, we will where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
Third Parties
Generally, third party providers will only use and store your information for the purpose of performing the services we require. We are not responsible for their own privacy policies they may have in place regarding the information we are required to provide.
We recommend reading the following third party providers Privacy Policies –
Mailchimp When shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to re-populate the contents of your cart if you switch devices or needed to come back another day.
Smush Smush sends images to the WPMU DEV servers to optimize them for web use. This includes the transfer of EXIF data. The EXIF data will either be stripped or returned as it is. It is not stored on the WPMU DEV servers.
Smush uses the Stackpath Content Delivery Network (CDN). Stackpath may store web log information of site visitors, including IPs, UA, referrer, Location and ISP info of site visitors for 7 days. Files and images served by the CDN may be stored and served from countries other than your own.
Smush uses a third-party email service (Drip) to send informational emails to the site administrator. The administrator’s email address is sent to Drip and a cookie is set by the service. Only administrator information is collected by Drip.
Google Analytics The information Google collects, and how that information is used, depends on how you use their services and how you manage your privacy controls.
When you’re not signed in to a Google Account, they store the information they collect with unique identifiers tied to the browser, application, or device you’re using. This helps them do things like maintain your language preferences across browsing sessions.
When you’re signed in, they also collect information that they store with your Google Account, which they treat as personal information.
Woo Commerce Will track:
Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping.
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
Disclosure of Personal Information
Your Personal Information will be disclosed where required or authorized by law. Belinda Nadwie Art will never sell information about individuals to anyone else, whether in Australia or overseas.
Payments
We use PayPal as our payment gateway provider. PayPal are committed to data integrity and have achieved PCI DSS compliance certification (Payment Card Industry Data Security Standard) managed by the PCI Security Standards Council. Please read click here for more information on PayPal’s Privacy Policy.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. We use TLS (Transport Layer Security formerly known as SSL Secure Socket Layer) the industry standard to facilitate privacy and data security. We also implement security software to help prevent the mishandling of your personal information.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years for taxation purposes.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing 11 Sallaway Road, NSW 2159
Belinda Nadwie Art will not charge any fee for your access request.
In order to protect your Personal Information, we will require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Spam
Under the Australian Communications and Media Authority Spam Act of 2003 we are prohibited from sending unsolicited commercial electronic messages. You will never be sent email marketing without first giving your consent by subscribing to our newsletter. We will never sell or rent your email address.
Cookies
Please refer to ‘Third Parties’ section regarding cookies. Please click on links below for more comprehensive details on Cookies and to opt out.
How Google uses cookies – Privacy & Terms – Google
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy, please contact us at hello@belindanadwie.com
Or in writing to 11 Sallaway Road, Galston, NSW 2159
Phone: 0412 864 036
All complaints must be made directly to Belinda Nadwie Art first and foremost. We will endeavour to respond to all queries and/or complaints in a timely manner as well as any investigations required. Any complaints requiring mediation will be directed to a recognized external dispute resolution scheme, and finally escalating to the OAIC.